Returns & Exchanges
We want you to love your hair journey, which is why we offer a 30-day return policy on all our natural oil blends if you are not completely satisfied. To maintain hygiene standards, we kindly ask that returned products remain in their original packaging with at least 75% of the contents remaining.
Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization number.
Pack Your Items
Securely place the hair oil bottle in its original box and use protective cushioning to prevent leakage or breakage during transit.
Ship It Back
Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned oil, a full refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing